Kool Chat

Real time Visitor monitoring

Real time visitor monitoring provides important information to your chat operators which they can use to deliver an improved chat experience to your customers..

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Mobile Responsive

A responsive designed web application simply means, it has been constructed so that all of the content, images and structure of the application remain the same on any device..

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Pre & Post Customer Survey

You are able to customize your pre- and post-chat surveys. A typical pre-chat survey asks for the visitor’s name, email, address..

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Access from mobile apps

The live chat account owner can login to the account through an Android and iPhone/iPad mobile device & continue to..

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Create & Track Campaigns

The KoolChat live chat software allows you to place live chat links in social media, emails, Banner adverts, PPC adverts..

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Sound & Visual Alerts

Sound and visual alerts let chat agents know when a new visitor has entered the site, when a visitor has clicked a chat..

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Unlimited Departments

Our hosted live chat software, has an unlimited Departments means multiple departments such as sales, accounts, support Dept or any others dept can have a..

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Chat Transfer

If an operator believes he needs to transfer to another department or wish to escalate the issue to a supervisor or even if a web..

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Greetings, Canned Responses

Customized pre-set greetings allow for quick and accurate responses. Canned messages and responses are pre-written for..

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Multiple Simultaneous Chats

Live chat operators are able to help multiple site visitors at any given time. In addition multiple chat operators can assist a..

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Typing Indicator

When a visitor types in the chatbox, your operator will see that they are typing. Vice versa, When the operator is typing a message ..

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Floating Invitation Feature

The live chat administrator can set the chat box to float at the top, center or bottom of the page on either side as the website visitor .

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Feel free to talk to our online representative at any time you please using our Live Chat system on our website or one of the below instant messaging programs.

Please be patient while waiting for response. (24/7 Support!) Phone General Inquiries: +8801730060280